Effective Date: 16 October 2024
Location: Lagos, Nigeria
Please read the following terms and conditions carefully as they govern your booking and stay at our properties. By confirming your reservation, paying the deposit and rental fees, you agree to comply with these terms:
Reservations & Payment
1.1. Booking Confirmation: Reservations are confirmed upon receipt of full payment and the required deposit.
1.2. Security Deposit: A N50,000 deposit is required at the time of booking to secure the reservation.
1.3. Full Payment: The balance must be paid within 24 hours after receiving your invoice.
1.4. Payment Methods: We accept bank transfers.
Cancellation & Refund Policy
2.1. Cancellation by Guest:
- Cancellations made within 24 hours of payment are eligible for a full refund.
- Cancellations made after 24 hours of payment will be refunded minus the deposit.
2.2. Cancellation by Company: In the rare event of unforeseen circumstances, we reserve the right to cancel your booking and will provide either an alternative accommodation or a full refund.
Check-In and Check-Out
3.1. Check-In Time: 1600
3.2. Check-Out Time: 1200
3.3. Late Check-Out: Subject to availability and may incur additional fees.
Security Deposit
4.1. A security deposit of N50,000 is required at time of booking to cover potential damages or losses. The security deposit will be refunded minus any cost incurred to repair, replace or fix any damaged items and or the removal of items from the rental. If there is any smoking, parties or damage to the property, the full security deposit will be forfeited and non-refundable.
4.2. The deposit will be refunded within 5 business days after check-out, provided no damage is found.
House Rules
5.1. No Smoking: Smoking inside the units or on the grounds of the property is strictly prohibited. If it is found that smoking has occurred, the security deposit will become non-refundable.
5.2. Pets: Pets are not allowed under any circumstance. If it is found that there are pets in or around the units, the security deposit will become non-refundable.
5.3. Parties and Events: Parties or events are not allowed under any circumstance. If it is found that parties and events have been held in or around the units, the security deposit will become non-refundable.
5.4. Noise Policy: Please respect the neighbors by keeping noise levels down during quiet hours from 2200 to 0900.
Guest Responsibilities
6.1. Guests must keep the property and its contents in good condition.
6.2. Any damage or loss must be reported immediately.
6.3. Guests are responsible for their personal belongings; the company is not liable for lost or stolen items.
6.4. Guests are responsible for adhering to all the Terms and Conditions outlined in this Terms and Conditions policy. Lack of reading does not constitute non-adherence.
Liability
7.1. Unity Global Ventures will not be liable for injuries, accidents, or losses incurred during the stay.
7.2. Guests are encouraged to have personal travel insurance.
Property Use
8.1. The property may only be used for residential purposes by registered guests.
8.2. Any illegal activities on the premises will result in immediate termination of the booking without refund.
Maintenance & Repairs
9.1. If any maintenance issues arise, please notify us promptly, and we will address them as quickly as possible.
9.2. Refunds or discounts will not be given for unforeseen technical or maintenance issues (e.g., power outages).
Force Majeure
Unity Global Ventures shall not be held liable for cancellations or disruptions caused by events beyond our control, including but not limited to natural disasters, strikes, or government actions.
Privacy Policy
We are committed to protecting your privacy. Your personal information will only be used for booking purposes and will not be shared with third parties without your consent.
Dispute Resolution & Governing Law
12.1. Any disputes arising from these terms shall be resolved amicably through negotiation.
12.2. If unresolved, disputes shall be governed by the laws of Nigeria.
Acceptance of Terms
By confirming your reservation, you acknowledge that you have read, understood, and agreed to these terms and conditions.
For further inquiries, please contact us at:
info@unityglobalventures.com